AI agent templates by industry
Appointment booking, lead qualification, order tracking, support, health screening, property inquiries and auto service booking.
A WhatsApp chatbot that books and qualifies
A WhatsApp chatbot on Mark360.ai starts from an AI agent template or a keyword flow, collects details with WhatsApp Flows, and passes the chat to a person when it matters. No code.
- Industry AI agent templates
- WhatsApp Flows forms
- Hand-off to the shared inbox
Trusted by 100+ businesses. Official Meta Business Partner.
Trusted by 100+ businesses. Mark360.ai is an Official Meta Business Partner.
WhatsApp has more than 3 billion monthly active users.
Companies that tried to contact a lead within an hour were nearly 7 times as likely to qualify it as those that waited longer.
“Business messaging should be the next pillar of our business.” — Mark Zuckerberg, Meta.
Templates, triggers, then a person if needed
Start from an industry template, match a keyword, and hand the chat to a person when it matters.
Keyword and event triggers
Fire replies on incoming messages, new orders, or another flow. Match any keyword or specific keywords, with a phone preview.
Forms inside WhatsApp
Multi-screen WhatsApp Flows: text, email, phone, date, choice, dropdown, opt-in, photo and document, plus If and Switch.
Answers from your content
Give an AI agent a knowledge base so replies come from what you uploaded, not a generic script.
Jobs the chatbot can own
Bookings
The agent collects a date and writes the slot to the appointment calendar.
Lead qualification
Ask budget, city and timeline, then tag the contact for a person.
Intake forms
A WhatsApp Flow collects a name, a date or a document inside the chat.
Build the chatbot without code
Start from a template if you want speed. Start from a blank bot if you want control.
1
Pick a starting point
Deploy an AI agent template or create a bot from scratch.
2
Set triggers
Match keywords, new orders, or another flow.
3
Add a form
Drop a WhatsApp Flow into the reply when you need a name, date or document.
4
Add your answers
Upload the knowledge base the agent should quote, then check the phone preview and switch it on.
Chatbot versus the Business app auto-reply
Greeting and away messages are not a booking flow.
| Capability | Mark360.ai | WhatsApp Business app auto-reply |
|---|---|---|
| Keyword triggers | Any or specific keywords, plus order and flow events | Greeting and away message only |
| Forms inside WhatsApp | WhatsApp Flows | No |
| AI from your content | AI agents plus a knowledge base | No |
| Hand-off | Shared inbox with assignment | Same phone |
| Bookings | Appointment calendar | No |
Connects to the tools you already run
These connections are in the product catalog. Developers can also call the API and webhooks.
- Shopify
- Google Sheets
- Razorpay
- Zoho
- Stripe
- Twilio
Shiprocket
GoKwik
- SMTP
- Shopflo
- FlexyPe
- Super Money
Security and data
Official Meta APIs
WhatsApp and Instagram connect through Meta’s official APIs. Mark360.ai does not ask for your password.
Opt-in and opt-out
Campaigns go to people who opted in. An opt-out keyword removes a contact from future campaigns. An opt-in keyword can subscribe them again.
Private by default
Recipient numbers and private conversations stay in the account. Agent access is set per module.
Start free, then pay the published price
Free is $0. Scale is $19/month when billed quarterly, Scale+ is $99/month, and Enterprise is custom. The price shown is the final published price.
Free
$0/ month
- 1 automation bot
- 1 agent seat
- 500 automation triggers
- Instagram DM and comment automation
Scale
$19/ month
10% off when billed annually. The price above is the published quarterly price.
- No-code automation builder
- 5 bots and 5 campaigns / month
- 1,000 triggers and 2 WhatsApp flows
- Omnichannel inbox
Scale+
$99/ month
10% off when billed annually. The price above is the published quarterly price.
- AI support agent
- Knowledge automation
- 30 bots on the INR plan / 10 bots on the USD plan
- Priority support
Enterprise
Custom. The published price field is not a self-serve amount.
10% off when billed annually. The price above is the published quarterly price.
- Unlimited bots, campaigns, and seats
- Number masking
- IP restrictions
- Priority support
Marketing PRO and Scale Pro are published in INR only, so they stay hidden on USD. Open the pricing page.
Templates and next pages
WhatsApp chatbot questions
What it is, whether you need to code, and what happens if the customer goes quiet.
Talk to usA WhatsApp chatbot is an automated assistant on the WhatsApp Business Platform that replies using rules or AI. Mark360.ai bots run on the official Cloud API and can hand off to a human agent.
No. Templates, bots, triggers, drips, Flows and workflows are built with forms and canvases. Developers can still use API tokens and webhooks.
Yes. Templates cover appointment booking, lead qualification, order tracking, support, health screening, property inquiry and auto service booking.
Yes. Appointment bots write bookings to the appointment calendar, and the Appointment Reminder drip can follow up.
Each bot has a wait time in minutes and an optional timeout message, so the chat closes instead of hanging.
Bots that reply to people who message you first are normal WhatsApp Business Platform use. Blocks usually come from unwanted marketing, so use opt-in, honour opt-out keywords and watch your quality rating.
Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly, and WhatsApp messages are billed per message on top.
Start free on Mark360.ai
Connect your WhatsApp number on the free plan and set up your first automation today. Upgrade only when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.