Education
WhatsApp for schools, colleges, and edtech
Admission questions, demo-class bookings, fee reminders, and result notices can run on one WhatsApp number. A bot asks the first questions. A person takes the ones that need a counsellor.
- Admission questions
- Fee and class reminders
- Shared inbox
Free plan, no credit card required. Built on the official WhatsApp Cloud API.
Companies that tried to contact a lead within an hour were nearly seven times as likely to qualify it as those that waited longer. For admissions, that is the case for answering the enquiry while the student is still on the page. Source — Harvard Business Review, 2011
The messages an institute actually sends
Admission enquiry
A keyword or the website widget opens a chat. The lead agent asks course, city, and start date before a counsellor is assigned.
Admission enquiry
StudentDo you have a weekend batch?
Mark360.aiYes. Which course?
Demo class
A Flow collects a date inside WhatsApp. The confirmation is a message in the same thread.
Demo class
Mark360.aiPick a demo slot in the form.
StudentSaturday, 11:00.
Fee reminder
A utility template can remind a student whose fee is due, with the amount and the date. A discount code in that message makes it marketing.
Fee reminder
Mark360.aiYour October fee is due on the 10th.
Class reminder
An appointment-reminder drip can send the join link before the session. The person still opts in to marketing if the message is promotional.
Template library
What the front desk opens
A bot for the first questions
Create a bot for the institute number, or start from a template. Course, city, and start date are enough for a first version. The list stays empty until you add one.
Demo classes on the calendar
A Flow collects the demo date inside WhatsApp. The appointment calendar shows the month, and you can switch to week or year.
A due date, or a discount
A reminder that only states the fee and the due date can stay utility. Put a discount in that message and it becomes marketing.
Send it from Campaigns
An approved template goes out from the campaign list. The list stays empty until you create one.
Set up one course first
01
Connect the institute number
Use a number the front desk can stop using on the phone app.
02
Write the admission questions
Course, city, and start date are enough for a first Flow.
03
Approve a fee template
Keep it utility if it only states the amount and the due date.
04
Assign counsellors
Round-robin or a manual assign. Unassigned shows enquiries nobody has opened.
Answer admission enquiries, book demo classes, and send fee and class reminders from one number, with a shared inbox for the counsellors.
Yes. The template library has an education category you can adapt and submit to Meta. Copy on this website is not pre-approved.
In India, a Marketing message costs ₹0.94 and a Utility message costs ₹0.138. Those are the prices on Mark360.ai. Rates differ by country and category. Meta publishes its own rate card, and every message you send is itemised in Transaction History with its category, unit price and status.
Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly (list price $35/month). Scale+ is $99/month. WhatsApp messages are billed per message on top of the plan. Annual billing is 10% off.
Start free on Mark360.ai
Connect your WhatsApp number on the free plan and set up the first automation. Move to Scale at $19/month billed quarterly when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.