Marketing teams
WhatsApp campaigns a marketing team can hand to support
The campaign is a template, a list, and a time. The replies are a queue. Mark360.ai keeps both in one workspace so marketing does not export a spreadsheet for support to answer.
- Campaign wizard
- Drip presets
- Replies in the inbox
Free plan, no credit card required. Built on the official WhatsApp Cloud API.
Template, list, then who answers
A schedule on WhatsApp and Instagram DM
The drawing shows send slots at 09:00, 13:30, and 18:00. The campaign itself is still a template, a list, and a time. Replies land in the inbox.
The campaign list
Scheduled and sent broadcasts live here. This list is empty, and it says no archived campaigns were found.
Groups for the list
Contact groups are where the audience is cut. None are created on this screen.
A sketch, not an open rate
The drawing labels clicks and attributed orders. It is an illustration. Your analytics screen shows delivery, reads, and failures for your own sends. This page does not publish an open rate.
The analytics screen for your sends
WhatsApp channel analytics shows total messages, delivery rate, read rate, and failure rate. This capture is at zero.
The three screens a launch uses
Template, list, fields, schedule
Each step has to be valid before the next one opens.
The second and third message
Welcome, re-engagement, review, payment reminder, birthday, and appointment presets exist in the builder.
Unassigned
Mine
Resolved
- CCustomerWhere is my order?Unassigned
- LLeadCan we talk on Thursday?Mine
- GGuestWhat time is pickup?Resolved
Who answers
Filter Unassigned if the launch outruns the team.
Ship one campaign without a war room
01
Name the category
Marketing if it promotes. Utility if it only completes a request the person already made.
02
Cut the list
Opted-in contacts, then the recent-message filter so you do not double-send.
03
Staff the hour after send
Replies bunch up. Assign them before you launch, not after.
No open-rate claim
WhatsApp does not give marketers a single public open rate that this page can repeat as yours. Your analytics screen shows delivery, reads, and failures for your own sends.
India prices on Mark360.ai: Marketing ₹0.94, Utility ₹0.138. Plans start at $0. Scale is $19/month billed quarterly.
Yes. Campaign replies and support chats land in the same inbox. Tags and assignment separate the work.
In India, a Marketing message costs ₹0.94 and a Utility message costs ₹0.138. Those are the prices on Mark360.ai. Rates differ by country and category. Meta publishes its own rate card, and every message you send is itemised in Transaction History with its category, unit price and status.
Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly (list price $35/month). Scale+ is $99/month. WhatsApp messages are billed per message on top of the plan. Annual billing is 10% off.
Start free on Mark360.ai
Connect your WhatsApp number on the free plan and set up the first automation. Move to Scale at $19/month billed quarterly when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.