WhatsApp channel
One WhatsApp Business number for the whole team
Connect the number through Facebook Business Manager. After that, the inbox, campaigns, bots, and Flows all use the same channel. The number cannot stay active on the WhatsApp mobile app at the same time.
- Cloud API
- Shared by the team
- Free plan, no card
Free plan, no credit card required. Built on the official WhatsApp Cloud API.
Same number
CustomerIs this the same number I saved last year?
Mark360.aiYes. The team answers from that number.
Connect the number
01
Prepare Business Manager
You need a Facebook Business Manager, a website that matches the business, and a phone number that is not active on the WhatsApp mobile app.
02
Verify the number
Connect by yourself: business details, the WhatsApp Business Account, the public profile, then the number by SMS or a voice call.
03
Expect a few minutes
The docs say the account links within a few minutes. Previous chats on the mobile app do not come across.
04
If you are moving providers
Disable two-step verification, email [email protected], and turn two-step verification back on after the move.
The public profile
The connect flow asks for the public profile after the business details: an about line, a description, a category, and a website. Customers see that profile on the same number the team answers from.
The picture is an illustration of that form. The street address and phone number in it are sample text, not a Mark360.ai location.
Numbers this page will not invent
Delivery rate depends on template quality, the recipient, and Meta. Mark360.ai does not publish a 99% delivery claim. The customer line we use is “Trusted by 100+ businesses.”
Plans: Free $0, Scale $19/month billed quarterly, Scale+ $99/month, Enterprise by quote. India Marketing ₹0.94, Utility ₹0.138.
The picture is an illustration of channel health after the number is connected. The rating, limit, and delivery figure in it are examples, not Mark360.ai results.
What the channel unlocks
The inbox
WhatsApp chats arrive with Unassigned, Mine, Pinned, and Resolved. Instagram can join the same list.
Campaigns
Approved templates go to contact groups. The wizard validates each step.
Bots and Flows
A bot can answer first. A Flow collects a form inside the chat.
Not on the same number. A number on the Cloud API has to leave the WhatsApp mobile app. Use a different number if you still need the phone app.
No. Previous chats on the mobile app do not come across. The history starts when the number is connected.
Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly (list price $35/month). Scale+ is $99/month. WhatsApp messages are billed per message on top of the plan. Annual billing is 10% off.
Start free on Mark360.ai
Connect your WhatsApp number on the free plan and set up the first automation. Move to Scale at $19/month billed quarterly when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.