Small business
WhatsApp Business API for small businesses
You do not need a project team. The Free plan is $0/month, onboarding is self-serve, and the first automation can be a reply, a reminder or a broadcast.
- $0 to start
- Self-serve WhatsApp setup
- Surat-based support
Free plan, no credit card required. Built on the official WhatsApp Cloud API.
What you need before you click connect
A Facebook Business Manager account, a website that matches the brand, and a phone number that is not already on the WhatsApp mobile app. If the number is on the app, delete that account first or pick another number. Migration from a provider is a different path and starts with [email protected].
In the dashboard, choose Connect by yourself. You enter the business, pick or create a WhatsApp Business Account, set the public profile, and verify the number by SMS or call. The docs say the account links in a few minutes.
In the product
Checklist on day one
The dashboard shows what is still unfinished, then quick actions for the first campaign or bot.
A bot without a developer
Drag cards for text, buttons, delays and conditions. Publish when the preview looks right.
A price you can read
Free is $0. Scale is $19/month billed quarterly. India Marketing messages are ₹0.94 and Utility messages are ₹0.138.
What you open on day one
Checklist on day one
Setup progress lists the unfinished steps, including the business profile, templates, and Connect WhatsApp. Quick actions sit beside it.
A bot, then a reminder
The canvas is where a reply is built. A reminder that only states the message can stay utility. Put an offer in that message and it becomes marketing.
A person answers from the inbox
WhatsApp and Instagram land in one list. Filter by Unassigned, Mine, Pinned, or Resolved, then open a conversation.
The campaign list starts empty
A broadcast goes out from Campaigns. The list stays empty until you create one.
No setup fee is charged on the Free plan, and paid plans do not add a separate onboarding charge on the public price list. Message fees are extra.
Yes. Connect by yourself, use templates, and build a bot on the canvas. API tokens are there if you later want code.
Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly (list price $35/month). Scale+ is $99/month. WhatsApp messages are billed per message on top of the plan. Annual billing is 10% off.
Start free on Mark360.ai
Connect your WhatsApp number on the free plan and set up the first automation. Move to Scale at $19/month billed quarterly when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.