Food and beverage
WhatsApp for restaurants, cafes, and food brands
A guest asks for a table, an order status, or today's menu. Mark360.ai can answer the repeat questions and put a person on the booking that needs a decision.
- Reservations
- Order status
- Offers as marketing templates
Free plan, no credit card required. Built on the official WhatsApp Cloud API.
Service messages and offers stay in different templates
Reservation
A Flow asks party size, time, and seating. The host confirms in the inbox.
Reservation
GuestFour people at 8.
Mark360.aiNoted. We will confirm the table.
Order ready
A utility message when the order is ready for pickup. Keep coupons out of it.
Order ready
Mark360.aiOrder 18 is ready for pickup.
The offer
A weekend special is marketing. It needs an opted-in list and an approved marketing template, priced at ₹0.94 in India.
The offer
Mark360.aiThis weekend's thali is on the menu. Reply if you want a table.
A table, an order, then the offer
Order status stays utility
The WhatsApp orders list is empty until an order exists. A pickup message names the order. Leave the coupon out of it.
The offer is a different template
A weekend special is marketing. It needs an opted-in list and an approved marketing template. Do not paste it into the order-ready message.
Send it from Campaigns
An approved template goes out from the campaign list. The list stays empty until you create one.
The catalog is not connected
Catalog management stays on the disconnected screen until a catalog is connected. Menu questions can still be answered in the inbox.
Start with the host stand
01
Put the number on the Google listing
Use a click-to-chat link or a QR on the counter. The generator is on the tools page.
02
Ask three booking questions
Party size, time, and name. That is a Flow, not a phone tag.
03
Separate the offer
Do not paste a discount into the “order ready” template.
Yes. A Flow can collect party size and time, and the host confirms in the shared inbox.
Yes, as a marketing template to people who opted in. In India that message is ₹0.94 on Mark360.ai.
Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly (list price $35/month). Scale+ is $99/month. WhatsApp messages are billed per message on top of the plan. Annual billing is 10% off.
Start free on Mark360.ai
Connect your WhatsApp number on the free plan and set up the first automation. Move to Scale at $19/month billed quarterly when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.