Book
A flow collects the details, any time, and the booking lands on the calendar.
WhatsApp for clinics, labs and hospitals
Patients book with an AI agent, get a reminder the day before, and hear when a lab report is ready, from the clinic’s WhatsApp number. Mark360.ai does not claim a HIPAA certification.
- Health screening AI agent
- Appointment reminder drip
- Opt-in and opt-out keywords
Trusted by 100+ businesses. Official Meta Business Partner.
Trusted by 100+ businesses. Mark360.ai is an Official Meta Business Partner.
WhatsApp has more than 3 billion monthly active users.
Companies that tried to contact a lead within an hour were nearly 7 times as likely to qualify it as those that waited longer.
The patient journey
Remind
A drip the day before, not a manual call.
Clinic answers
The agent replies from the knowledge base. A report-ready notice still goes out as a utility template with a secure link, not the diagnosis.
Booking, reminder, then a person if needed
A clinic template collects the booking. A person takes the chat when the patient needs one.
Answer the first message
Keyword triggers cover hours, location and how to book.
Bookings on a calendar
Appointment bots write into a month, week or year view.
Appointment reminder preset
Switch on the Appointment Reminder drip. It runs when a booking is created.
Staff reply from the shared inbox
A person takes the chat when the patient needs one. Each agent gets per-module permissions, including whether they can view unassigned chats.
Set up a clinic number
Connect, book, remind, then alert.
1
Collect the intake
A WhatsApp Flow asks the questions before the visit.
2
Turn on booking
Keyword triggers cover hours, location and how to book.
3
Add clinic answers
Upload the knowledge base the agent should use. A timeout still closes a quiet chat.
4
Send report alerts
Utility templates for report-ready and refills. Follow your local health-data rules.
WhatsApp versus phone and paper
No certification claims. The difference is who does the typing.
| Task | Mark360.ai | Phone and paper |
|---|---|---|
| Booking | 24/7 on WhatsApp | Reception hours |
| Reminders | Automatic drip | Calls |
| Lab report ready | Utility template with a secure link | The patient calls to ask |
| Staff access | Per-module permissions | A shared phone |
Connects to the tools you already run
These connections are in the product catalog. Developers can also call the API and webhooks.
- Shopify
- Google Sheets
- Razorpay
- Zoho
- Stripe
- Twilio
Shiprocket
GoKwik
- SMTP
- Shopflo
- FlexyPe
- Super Money
Security and data
Official Meta APIs
WhatsApp and Instagram connect through Meta’s official APIs. Mark360.ai does not ask for your password.
Opt-in and opt-out
Campaigns go to people who opted in. An opt-out keyword removes a contact from future campaigns. An opt-in keyword can subscribe them again.
Private by default
Recipient numbers and private conversations stay in the account. Agent access is set per module.
Templates and next pages
Clinics use WhatsApp to take bookings, send appointment reminders, share a report-ready alert and answer common questions, with staff replying from a shared inbox.
Yes. An AI agent or bot collects the details and books into the appointment calendar.
Yes. Enable the Appointment Reminder drip preset, triggered when an appointment is booked.
Send a report-ready notice with a secure link rather than the diagnosis itself, and follow your local health-data rules. Mark360.ai does not claim HIPAA or another certification.
Yes. Each agent gets per-module permissions, including whether they can view unassigned chats.
Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly, and WhatsApp messages are billed per message on top.
Start free on Mark360.ai
Connect your WhatsApp number on the free plan and set up your first automation today. Upgrade only when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.