WhatsApp for car dealers and service centres

Answer ad leads in seconds, book test drives and services with an AI agent, send a quote as a PDF, and remind customers before they are due. Built for showrooms that share one WhatsApp number.

  • Auto Service Booking AI agent
  • Quotations with PDF templates
  • Click-to-WhatsApp ad tracking

Trusted by 100+ businesses. Official Meta Business Partner.

Illustration
Illustration of a car dealer WhatsApp chat with a test-drive booking card for Sunday at 11:00 AM and a Test drive booked message.

Trusted by 100+ businesses. Mark360.ai is an Official Meta Business Partner.

Companies that tried to contact a lead within an hour were nearly 7 times as likely to qualify it as those that waited longer.
Harvard Business Review, “The Short Life of Online Sales Leads”, March 2011. Source
WhatsApp has more than 3 billion monthly active users.
Mark Zuckerberg, Meta Q1 2025 earnings call, 30 April 2025. Source

The buyer and the service customer

Test drives

The agent asks for model and day, then books the slot.

Workshop

Service type, vehicle and date, then an appointment reminder.

Several showrooms

A team per location, with assignment rules and per-agent permissions.

Illustration
Illustration of a service journey on WhatsApp: service booked, a reminder 24 hours before, a quote PDF, and a service-due notice.

From the ad click to the reminder

From the first click-to-WhatsApp ad through the service booking.

A pipeline per showroom

Custom stages, card layout and permissions. Contacts can become leads automatically.

Lead pipeline
Mark360 leads pipeline with an empty board, Create Lead, and Import Leads. The connected phone number and workspace name are blurred.

Bookings on a calendar

The agent asks for model and day, then the booking lands in a month, week or year view.

Appointment calendar
Mark360 appointment calendar in month view for October 2026, with day, week, month, and year controls. The connected phone number and workspace name are blurred.

From the ad click to a won deal

New lead, test drive, quote sent, then won.

Illustration
Illustration of a showroom lead pipeline with stages New lead, Test drive, Quote sent, and Won.

Connect a payment gateway

Razorpay, Cashfree and Stripe stay in settings until a gateway is connected.

Payment settings
Mark360 payment settings with no gateway connected, listing Razorpay, Cashfree, and Stripe. The connected phone number and workspace name are blurred.

How a dealer runs WhatsApp

Capture, book, quote, remind.

  1. 1

    Capture

    Leads arrive from Click-to-WhatsApp ads, a QR code at the showroom, or the website widget.

  2. 2

    Qualify and book

    The AI agent asks model, budget and date, then books the slot.

  3. 3

    Quote

    Sales sends a quotation PDF from the chat.

  4. 4

    Remind

    Drip sequences send service-due and appointment reminders.

WhatsApp versus phone and email

A typical dealer still calls back the next day.

Compared with the public alternative named in the column.
Journey stepMark360.aiTypical setup
Ad lead replyInstant via the botCall-back next day
Test-drive bookingAI agent and calendarPhone calls
QuotesPDF quote from the chatEmail attachment
Service remindersDrip presetsManual SMS

Connects to the tools you already run

These connections are in the product catalog. Developers can also call the API and webhooks.

  • Shopify
  • Google Sheets
  • Razorpay
  • Zoho
  • Stripe
  • Twilio
  • Shiprocket
  • GoKwik
  • SMTP
  • Shopflo
  • FlexyPe
  • Super Money

Security and data

Official Meta APIs

WhatsApp and Instagram connect through Meta’s official APIs. Mark360.ai does not ask for your password.

Opt-in and opt-out

Campaigns go to people who opted in. An opt-out keyword removes a contact from future campaigns. An opt-in keyword can subscribe them again.

Private by default

Recipient numbers and private conversations stay in the account. Agent access is set per module.

WhatsApp for dealers

Bookings, quotes, ads and more than one showroom.

Talk to us

Dealers use WhatsApp to reply to ad leads, book test drives and services, share quotes and brochures, and send service reminders, all on one business number.

Yes. The Auto Service Booking AI agent collects the vehicle, service type and date, and the booking lands in the appointment calendar.

Yes. Create a quotation with line items, discount and tax, choose a PDF template, and share it.

Yes. The CTWA setup maps contact tags, such as test drive booked, to conversion events sent to Meta.

Yes. Create a team per showroom and route chats with assignment rules and per-agent permissions.

Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly, and WhatsApp messages are billed per message on top.

Start free on Mark360.ai

Connect your WhatsApp number on the free plan and set up your first automation today. Upgrade only when you need more triggers, seats or campaigns.

Trusted by 100+ businesses. Free plan, no credit card.