Approved templates
Marketing, utility and authentication templates with a live WhatsApp preview.
The WhatsApp Business API, ready to use in one dashboard
The WhatsApp Business API (Cloud API) has no app of its own. Mark360.ai is the dashboard: templates, broadcasts, bots, Flows and a team inbox. Developers get API tokens and webhooks. There is no setup fee.
- Zero setup fee
- API tokens and webhooks
- Prepaid per-message billing
Trusted by 100+ businesses. Official Meta Business Partner.
Trusted by 100+ businesses. Mark360.ai is an Official Meta Business Partner.
WhatsApp has more than 3 billion monthly active users.
Paid messaging on WhatsApp passed a $2 billion annual run rate in Q4 2025.
“Business messaging should be the next pillar of our business.” — Mark Zuckerberg, Meta.
What you get on top of the API
Templates, the team inbox, and webhooks in one dashboard.
Tokens and webhooks
Generate tokens with send_messages and send_templates permissions, and subscribe to message and template webhooks.
See what the API is doing
Delivery, read and failure rates for the WhatsApp channel, with hourly charts.
A website button into the same number
Create a chat widget so site visitors open WhatsApp without hunting for the number.
Several agents, one number
WhatsApp and Instagram in one list, with assignment and permissions.
Every message has a price
Transaction History shows category, unit price and status for campaigns and one-to-one chats.
Who the API is for
Marketing
Template broadcasts to people who opted in.
Support
A shared inbox instead of one phone.
Developers
Tokens and webhooks when the dashboard is not enough. Docs live at /api-docs.
Get API access
Sign up, connect the number, approve a template, recharge as you send.
1
Sign up free
Create a Mark360.ai workspace. There is no setup fee.
2
Connect WhatsApp
Link your business number to the Cloud API and set the profile.
3
Get templates approved
Build templates and submit them to Meta.
4
Go live
Broadcast, automate and reply. Recharge credits as you send.
What is the difference between the app and the API?
The WhatsApp Business app is for one phone and manual chats. The Business Platform has no app UI of its own. You use it through a provider such as Mark360.ai to get templates, broadcasts to opted-in users, bots, multiple agents and integrations.
API on Mark360.ai versus the Business app
Mark360.ai is not 360dialog. It is a separate company, founded in 2024 in Surat.
| Capability | WhatsApp Business API on Mark360.ai | WhatsApp Business app |
|---|---|---|
| Users | Multiple agents with permissions | Limited linked devices |
| Outbound | Approved templates to opted-in contacts | Broadcast lists of saved contacts |
| Automation | Bots, AI agents, drips, workflows | Greeting, away and quick replies |
| Integrations | Shopify, Razorpay, Zoho, Sheets, plus the API | None |
| Billing | Per message by category | Free |
Connects to the tools you already run
These connections are in the product catalog. Developers can also call the API and webhooks.
- Shopify
- Google Sheets
- Razorpay
- Zoho
- Stripe
- Twilio
Shiprocket
GoKwik
- SMTP
- Shopflo
- FlexyPe
- Super Money
Security and data
Official Meta APIs
WhatsApp and Instagram connect through Meta’s official APIs. Mark360.ai does not ask for your password.
Opt-in and opt-out
Campaigns go to people who opted in. An opt-out keyword removes a contact from future campaigns. An opt-in keyword can subscribe them again.
Private by default
Recipient numbers and private conversations stay in the account. Agent access is set per module.
API access with a published plan price
Free is $0. Scale is $19/month when billed quarterly, Scale+ is $99/month, and Enterprise is custom. The price shown is the final published price.
Free
$0/ month
- 1 automation bot
- 1 agent seat
- 500 automation triggers
- Instagram DM and comment automation
Scale
$19/ month
10% off when billed annually. The price above is the published quarterly price.
- No-code automation builder
- 5 bots and 5 campaigns / month
- 1,000 triggers and 2 WhatsApp flows
- Omnichannel inbox
Scale+
$99/ month
10% off when billed annually. The price above is the published quarterly price.
- AI support agent
- Knowledge automation
- 30 bots on the INR plan / 10 bots on the USD plan
- Priority support
Enterprise
Custom. The published price field is not a self-serve amount.
10% off when billed annually. The price above is the published quarterly price.
- Unlimited bots, campaigns, and seats
- Number masking
- IP restrictions
- Priority support
Marketing PRO and Scale Pro are published in INR only, so they stay hidden on USD. Open the pricing page.
India message totals
A marketing message is ₹0.94 and a utility message is ₹0.138. Those are Mark360.ai’s totals in India. This is arithmetic, not a revenue forecast. Meta publishes its own rate card.
Templates and next pages
WhatsApp Business API questions
Access, fees, the app, and how this differs from 360dialog.
Talk to usThe WhatsApp Business API, also called the WhatsApp Business Platform or Cloud API, is Meta’s interface for messaging customers at scale, with templates, automation and multiple agents. Mark360.ai gives you a dashboard on top of it.
Sign up on Mark360.ai, connect your business number through the Cloud API, and complete your WhatsApp business profile. Business verification raises your limits.
No. Mark360.ai’s pricing page lists zero setup fee for the WhatsApp Business API.
In India, a marketing message costs ₹0.94 and a utility message ₹0.138 on Mark360.ai. That is our total price. Rates differ by country and category. Meta publishes its own rate card at developers.facebook.com/docs/whatsapp/pricing.
Mark360.ai’s demo workspace runs on WhatsApp Coexistence, which lets a number use the app and the API together. Check eligibility for your number.
No. Mark360.ai is a separate company, founded in 2024 and based in Surat, India.
Yes. Generate API tokens with send_messages and send_templates permissions, and subscribe to message and template webhooks. Docs are at /api-docs.
Start free on Mark360.ai
Connect your WhatsApp number on the free plan and set up your first automation today. Upgrade only when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.