Travel

WhatsApp for travel agencies and hotels

Confirm a booking, send the itinerary, remind someone to check in, and answer 'is my trip still on' from the same WhatsApp number.

  • Booking confirmations
  • Appointment agent
  • Document collection

Free plan, no credit card required. Built on the official WhatsApp Cloud API.

Illustration
Illustration of a travel WhatsApp chat. The guest asks for a Goa trip for two. The reply offers a package card with dates and a Confirm booking button.

Messages guests already expect

Enquiry bot

Dates, travellers and destination, captured by a Flow or the appointment agent.

Open the related page
Illustration
Illustration of a guest journey on WhatsApp: an enquiry, a booking confirmed, an itinerary sent, a check-in reminder, and a schedule change handled in the inbox.

Confirm the booking, then the changes

A quotation, then a PDF

The quotation form takes a name, a phone number, and line items, then previews a PDF. It opens empty.

Quotation
Mark360 new quotation form with fields for name, phone, and email, quote settings, empty line items, and a PDF preview. The connected phone number and workspace name are blurred.

Itinerary, check-in, and a delay

Operational notes stay in the thread: the plan for the day, the check-in time, and a delay with the new time.

Illustration
Illustration of travel WhatsApp updates: the next day's plan, a hotel check-in time, a delayed flight with a new time, and a balance message.

Reminders before check-in

Drip presets include an appointment reminder and a payment reminder. Use them for check-in or a balance, and leave offers out if the message should stay utility.

Drip presets
Mark360 drip presets for a birthday offer, customer re-engagement, review collection, welcome, payment reminder, and appointment reminder. Each preset is inactive, and the sequence list below is empty. The connected phone number and workspace name are blurred.

A person takes the change

When a flight or a room changes, the chat is already in the shared inbox. Filter by Unassigned, Mine, Pinned, or Resolved.

Shared inbox
Mark360 shared inbox with WhatsApp and Instagram tabs, Unassigned, Mine, Pinned, and Resolved filters, and a prompt to select a conversation. Customer names, message previews, the connected phone number, and the workspace name are blurred.

Keep operational messages in the utility category

A confirmation or a schedule change is a different WhatsApp category from a festival offer. In India, Utility is ₹0.138 and Marketing is ₹0.94 on Mark360.ai. Pick the template category that matches the message, because the price and Meta's rules both follow that choice.

Collect passports or tickets with a Flow document picker instead of asking guests to email a scan. The file lands with the submission, not only inside the chat scroll.

Questions

The short version of what this page already says.

Talk to us

Yes. Use an approved template and a drip or a workflow timed to the stay. The appointment-booking agent is a starting point for date collection.

In India, a Marketing message costs ₹0.94 and a Utility message costs ₹0.138. Those are the prices on Mark360.ai. Rates differ by country and category. Meta publishes its own rate card, and every message you send is itemised in Transaction History with its category, unit price and status.

Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly (list price $35/month). Scale+ is $99/month. WhatsApp messages are billed per message on top of the plan. Annual billing is 10% off.

Start free on Mark360.ai

Connect your WhatsApp number on the free plan and set up the first automation. Move to Scale at $19/month billed quarterly when you need more triggers, seats or campaigns.

Trusted by 100+ businesses. Free plan, no credit card.