Question 1

Is Mark360 cheaper than Interakt?

Accepted Answer

Yes. Mark360 starts at $29/month for WhatsApp Business API with no per-agent charges on starter plans, and includes a free Instagram automation tier. Interakt's pricing starts higher and charges per conversation separately. Mark360 offers more features per dollar including unlimited chatbot flows and Instagram DM automation.

Question 2

Can I migrate from Interakt to Mark360?

Accepted Answer

Yes. Mark360 provides free migration support from Interakt. Our onboarding team will help you transfer your WhatsApp number, contacts, broadcast templates, and automation workflows with zero downtime. The migration typically completes in 3-5 business days.

Question 3

What features does Mark360 have that Interakt doesn't?

Accepted Answer

Mark360 includes Instagram DM automation (free plan), WhatsApp Flows and Form Builder, AI-powered chatbots with NLP, 500+ integrations vs Interakt's limited set, advanced analytics with revenue attribution, and multi-channel support for both WhatsApp and Instagram under one dashboard.

Question 4

Which is better for e-commerce — Mark360 or Interakt?

Accepted Answer

Mark360 is better for e-commerce businesses. It includes native Shopify and WooCommerce integrations, abandoned cart recovery via WhatsApp, COD confirmation automation, order status updates, and product catalog sending — all features critical for online sellers that Interakt offers only partially or at higher tiers.

Question 5

Does Mark360 support the team inbox like Interakt?

Accepted Answer

Yes. Mark360 provides a shared team inbox with agent assignment, internal notes, conversation tagging, and role-based access — similar to Interakt but with additional features like Instagram DMs in the same inbox, AI-assist for agents, and better mobile experience.

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