WhatsApp automation means a message goes out when something happens: a keyword, an abandoned cart, a new order. Mark360.ai does that with triggers, drip sequences and a visual workflow that can also send SMS or email.
Trusted by 100+ businesses. Official Meta Business Partner.
Trusted by 100+ businesses. Mark360.ai is an Official Meta Business Partner.
WhatsApp has more than 3 billion monthly active users.
Companies that tried to contact a lead within an hour were nearly 7 times as likely to qualify it as those that waited longer.
Start from a preset for the follow-ups you repeat. Open the canvas when the path is your own.
Cart abandonment, browse abandonment, welcome, order confirmation, order delivered and shipment update.
Nodes for a WhatsApp message, a WhatsApp form, SMS, email, an API call, a Shopify checkout link, a Razorpay payment link, a wait, a delay and a condition.
Reply when a message, a new order or another flow matches.
A drag-and-drop email designer with blocks for headings, buttons, images and columns.
Birthday, re-engagement, reviews, welcome, payment reminder and appointment reminder.
Send a payment link from the workflow and track total, successful and pending payments.
WhatsApp first, email if they do not tap.
A template with buttons, instead of a phone call.
Confirmation on WhatsApp, and the same update as an email when you want both.
Preset or blank canvas, then an entry event and the steps.
1
Cart abandonment, browse abandonment, welcome or order updates.
2
For example a Shopify order, or a contact joining a group.
3
Messages, waits, conditions, payment links and API calls.
4
Turn it on and read the workflow’s own results.
Manual follow-up is the default, and it slips.
| Capability | Mark360.ai | Manual follow-up |
|---|---|---|
| Abandoned cart | Automatic, WhatsApp and email | Rarely done |
| COD confirmation | Template and buttons | Phone calls |
| Channels | WhatsApp, SMS and email in one journey | Separate tools |
| Payments | Razorpay link node | A UPI ID pasted by hand |
These connections are in the product catalog. Developers can also call the API and webhooks.
Shiprocket
GoKwikWhatsApp and Instagram connect through Meta’s official APIs. Mark360.ai does not ask for your password.
Campaigns go to people who opted in. An opt-out keyword removes a contact from future campaigns. An opt-in keyword can subscribe them again.
Recipient numbers and private conversations stay in the account. Agent access is set per module.
WhatsApp automation means sending WhatsApp messages when something happens, such as a new order, an abandoned cart or a keyword. Mark360.ai does this with triggers, drip sequences and visual workflows.
Yes. Connect Shopify and start from presets such as cart abandonment, order confirmation and shipment update.
Yes. The builder has Send WhatsApp Message, Send SMS and Send Email nodes, plus an email designer.
No. Templates, bots, triggers, drips, Flows and workflows are forms and canvases. Developers can still use API tokens and webhooks.
Yes. Triggers reply on keywords, new orders or flow events. Default actions handle after-hours and unmatched messages.
Plans include a trigger allowance. The Free plan includes 500 triggers. Messages are billed per message. See /pricing.
Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly, and WhatsApp messages are billed per message on top.
Connect your WhatsApp number on the free plan and set up your first automation today. Upgrade only when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.
