WhatsApp chat widget
Add a WhatsApp chat widget to your website
Design the widget with your brand name, tagline, colours, logo and welcome text, preview it, then paste the snippet. Visitors open a chat with your WhatsApp number.
- Live preview
- Bottom left or right
- Chats land in the inbox
Free plan, no credit card required. Built on the official WhatsApp Cloud API.
From brand kit to live chat
01
Design
Name, colours, logo and the welcome line.
02
Place it
Bottom left or bottom right.
03
Embed
Copy the widget code onto the site.
04
Reply
The conversation shows up in the shared inbox, where a person or a bot can take it.
What you set before the snippet goes live
Open WhatsApp, then Chat Widgets, and choose Add Widget. The form takes a brand name, a short status line, a support email, the WhatsApp number that should receive chats, a bubble label of up to 24 characters, and a welcome message.
Pick a primary and secondary colour, choose bottom right or bottom left, and upload a logo. The preview updates as you type. Submit, then open Widget Code and paste the script on the site.
From a page view to a chat
After the snippet is on the site, a visitor opens WhatsApp from the page and the conversation lands in the same inbox as every other chat. The picture is an illustration of that path. The counts in it are not Mark360.ai statistics.
Around the widget
The chat arrives in the inbox
WhatsApp and Instagram direct messages sit in one list. Filters cover Unassigned, Mine, Pinned and Resolved, and a new chat can start from the same screen.
A bot can answer first
Create a bot per channel, set how long it waits for a reply, and add a timeout message so the visitor is not left on read.
Popups
Popups for people who do not click
Popup templates can open immediately, after a delay, at a scroll depth, on exit intent, after a number of page views, or on a product browse.
Create a widget in Mark360.ai under WhatsApp, then Chat Widgets. Customise it, submit, and paste the embed code. Visitors start a chat with the WhatsApp number you entered.
Yes. Turn on Share your email and Mobile No when you create the widget. The form also stores the WhatsApp number that receives the chats.
Yes. Use the chat button generator at /tools/whatsapp-chat-button-generator if you only need a link button and not the full widget.
Yes. Mark360.ai has a Free plan at $0/month with no credit card required. Paid plans start with Scale at $19/month billed quarterly (list price $35/month). Scale+ is $99/month. WhatsApp messages are billed per message on top of the plan. Annual billing is 10% off.
Start free on Mark360.ai
Connect your WhatsApp number on the free plan and set up the first automation. Move to Scale at $19/month billed quarterly when you need more triggers, seats or campaigns.
Trusted by 100+ businesses. Free plan, no credit card.